Terms of service

Last Updated: May 2026

This website is operated by Kostorm. Throughout the site, the terms “we,” “us,” and “our” refer to Kostorm.

By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you are using the website with permission from a parent or legal guardian.

You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose. You must not upload, transmit, or distribute any viruses, malware, or harmful code through this website.

2. Products and Product Information

We make reasonable efforts to display product descriptions, images, colors, pricing, and availability as accurately as possible.

However, we cannot guarantee that all product images, colors, or details displayed on your device will be completely accurate due to differences in screens, lighting, or photography.

Product availability, pricing, descriptions, and promotions may change without notice. We reserve the right to limit quantities, discontinue products, or refuse orders when necessary.

3. Orders and Payments

When placing an order, you agree to provide accurate, current, and complete billing, shipping, and contact information.

We reserve the right to cancel or refuse any order if:

The information provided is incomplete or inaccurate
The product is unavailable
There is a pricing or product information error
The order appears fraudulent, suspicious, or unauthorized
We are unable to process payment

If your order is canceled after payment has been made, we will issue a refund to the original payment method when applicable.

4. Shipping, Returns, and Refunds

Shipping times, delivery estimates, returns, and refunds are governed by our separate policies:

Shipping Policy
Return & Refund Policy

Please review these policies before placing an order.

5. Accuracy of Website Information

We try to keep the information on our website accurate and up to date.

However, there may occasionally be errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel orders affected by such errors at any time, including after an order has been submitted.

6. Third-Party Services and Links

Our website may include links to third-party websites or use third-party services, such as payment processors, shipping services, analytics tools, or advertising platforms.

We are not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, layout, and design elements, is owned by Kostorm or used with permission.

You may not copy, reproduce, distribute, modify, sell, or use any website content for commercial purposes without our prior written consent.

8. User Comments and Submissions

If you submit reviews, feedback, suggestions, photos, or other content to us, you agree that we may use, display, edit, or share such content for business purposes, including customer service, product improvement, or marketing, where permitted by law.

You agree not to submit content that is unlawful, harmful, misleading, abusive, defamatory, obscene, infringing, or contains viruses or malicious code.

9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Prohibited Uses

You may not use our website or services to:

Violate any law or regulation
Infringe upon our intellectual property rights or the rights of others
Submit false, misleading, or fraudulent information
Upload or transmit viruses, malware, or harmful code
Collect or track personal information of others without permission
Interfere with the security or operation of the website
Spam, phish, scrape, crawl, or attempt unauthorized access
Engage in abusive, threatening, discriminatory, or harmful behavior

We reserve the right to suspend or terminate access to our website if these terms are violated.

11. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will be uninterrupted, secure, error-free, or always available.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Kostorm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

This does not limit any rights you may have under applicable consumer protection laws.

13. Indemnification

You agree to indemnify and hold harmless Kostorm, its owners, employees, partners, suppliers, and service providers from any claim, loss, liability, or expense arising from your violation of these Terms or your misuse of the website.

14. Changes to These Terms

We may update or change these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.