Where do you ship?
We currently ship within the United States only. Please make sure your shipping address is accurate and complete before placing your order.
How long will it take to receive my order?
Most orders are processed within 1–3 business days. After shipment, standard delivery usually takes 7–12 business days. Delivery times may vary due to carrier delays, holidays, weather, or peak seasons.
Do you offer free shipping?
Yes. We offer free standard shipping on orders over $200. Shipping fees for orders below this amount will be shown at checkout.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking details. Please allow 1–3 business days for tracking updates to appear after the package has been shipped.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, uninstalled, and in their original packaging. Please contact us before sending any item back.
How do I start a return?
To start a return, contact our support team with your order number, checkout email, and reason for return. We will provide return instructions after reviewing your request. Returns sent without prior approval may not be accepted.
What should I do if my item arrives damaged or incorrect?
Please contact us promptly with your order number and clear photos of the product, packaging, and issue. We will review the details and help provide a suitable solution.
Bulb inclusion may vary by product. Please check the product description for details. If bulbs are not included, the recommended bulb type or specifications will be listed when available.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Do I need a professional electrician for installation?
We recommend having all hardwired lighting fixtures installed by a qualified electrician. This helps ensure safe installation and proper use.